Privacy Policy

We may collect different types of data depending on how you use the Platform.

Creator Data

This may include: • Name and contact details. • Academy and business information. • Account and billing data. • Identity data and documents required for account verification and Know Your Customer (KYC) procedures. • Verified bank account details needed to transfer payouts. • Academy settings. • Correspondence with the support team. • Platform usage data.

Student Data

When you use an academy running on LeadCourse, the following may be processed: • Name, email address, and phone number. • Registration and course enrollment data. • Your progress within courses and watch time. • Quiz results, course completion data, and certificates. • Orders and transaction status. • Session and device information. • IP address. • Data related to account security and access management.

Data Collected Automatically

We may collect some information automatically when you use the website or the Platform, such as device and browser type, usage data, and cookies.

We use data to the extent necessary to operate LeadCourse and provide its services, including to: • Create and manage accounts and academies. • Deliver courses and content to students. • Process payments and transfer payouts. • Verify identity and bank accounts and carry out KYC procedures. • Protect accounts and the Platform and prevent fraud and abuse. • Provide technical support and customer service. • Send notifications related to accounts, transactions, and services. • Provide statistics and reports within the Platform. • Improve and develop LeadCourse services. • Comply with legal and regulatory requirements. We do not sell personal data, and we do not use students' personal data for LeadCourse's own advertising.

LeadCourse uses dynamic watermarks while video content is playing to help protect academies' content. The watermark may include some student data, such as name, email address, or phone number, depending on how the Platform is used. This data is used for that purpose as part of providing the Platform's services and protecting content. The Creator remains responsible for informing their students of any legal requirements relating to the use of their data within the academy.

We may use trusted third parties to provide some of the services needed to operate LeadCourse, such as: • Hosting and technical infrastructure. • File and content storage. • Video streaming and delivery. • Payment processing. • Sending email and notifications. • Identity verification and anti-fraud services, where needed. • Managing prospective customer records through EasyCRM. • Website analytics and performance measurement through Google Analytics 4, Microsoft Clarity, Vercel Analytics, and Vercel Speed Insights. • Measurement tag management through Google Tag Manager and campaign measurement through Meta. • Support chat through Crisp. We share only the data necessary to provide the service or carry out the specified purpose, and we take appropriate measures to protect the data. We may also share data where required by law or by order of a competent authority, or to protect the rights of LeadCourse, its users, or the security of the Platform.

Some data may be processed or stored outside the Arab Republic of Egypt because we use technical services that operate from different countries. Where needed, we take the measures, approvals, and safeguards required under applicable Egyptian law before transferring or processing data outside Egypt.

We take appropriate technical and organizational measures to help protect data from unauthorized access, use, alteration, or disclosure. These measures include access controls, account and session management, monitoring, security logs, and other measures appropriate to the nature of the data. If a security incident affecting personal data occurs, we will take the actions and give the notifications required by applicable law.

We use cookies and similar technologies to operate the website and the Platform and to improve the user experience. Their use may include: • Signing in and maintaining your session. • Security. • Remembering certain settings. • Understanding how the website is used and improving it. Analytics, performance measurement, marketing technology, and support chat operate automatically when you use the website. You can restrict or delete cookies through your browser settings, although doing so may affect some website functionality.

We retain data only for as long as necessary to achieve the purpose for which it was collected or for the period required by law. We may retain some data after an account is closed for legal, financial, or security purposes or to resolve disputes, for the period permitted by law. Student data that we process on behalf of a Creator is managed and retained in accordance with the Creator's instructions and the agreements in place between us and the Creator, and in compliance with the law.

Under applicable law, you may have the right to: • Know what data we hold about you. • Request access to your data. • Correct inaccurate data. • Request deletion of your data where the law permits. • Withdraw your consent where processing is based on your consent. • Object to or request restriction of certain data processing operations, where applicable.

If you are a Creator or a visitor

You can contact us at: support@leadcourse.net

If you are a Student

The academy you registered with is the first point of contact regarding your data, as it is responsible for its students' data. You can contact it directly, and we will cooperate with it when needed to fulfill your data-related requests.

LC Player is the LeadCourse app students use on Windows and macOS to watch the video lessons of the academy they enrolled with. On Windows it is available from the Microsoft Store and as a direct download; on macOS it is a direct download. The app processes the Student Data described in section 1 on the academy's behalf. This section explains what the app itself collects, what it keeps on your computer, and what it does not do.

What the app collects

• Your account details as your academy holds them, such as your name and email address, so the app knows who you are and which courses are yours. • An identifier for your computer, together with its name and operating system version, so your academy's device limit can be applied and a new computer can be told apart from your usual one. The identifier is a security key the app creates on the computer; it does not reveal your files, your documents, or anything else stored there. • The IP address you connect from and the country it points to. • Your lesson progress: what you have watched and where you stopped. • While a lesson is playing, content-protection checks: whether a program that can record or share the screen is running, whether the screen is being captured, whether a debugger or virtual machine is in use, how many displays are connected and whether they are mirrored, and whether the app has been modified. The app sends the results of these checks, including the name of any recording or screen-sharing program it recognised. It never sends a list of the programs on your computer, and never an image of your screen. • Technical details sent with each request: the app version, the operating system version, and the processor type. • Crash reports: if the app crashes, it sends a report after you next sign in, containing the type of error, a short error message, the names of the program functions involved, the app version, the operating system version, and the processor type. Sign-in tokens, links, file paths, and watermark text are removed before the report is saved on your computer.

What the app does not collect

The app does not access your camera, microphone, contacts, location, or files. It contains no advertising and no third-party analytics or tracking tools. Lesson videos are not saved on your computer: there are no downloads and no offline viewing. On macOS, the app asks for Screen Recording permission before your first lesson, because macOS requires it for the app to confirm that the lesson cannot be captured. The app does not record your screen and never sends an image of it.

What stays on your computer

Your sign-in is stored in Windows Credential Manager or the macOS Keychain, and the device key in the system's secure key storage. Signing out deletes the stored sign-in; only your academy code is kept, so you do not have to enter it again.

Watermark

While a lesson plays, your details appear inside the video picture as described in section 3. Your academy chooses which details are shown, and the watermark cannot be turned off.

Updates and the Microsoft Store

The app checks with LeadCourse for newer versions, and an outdated version may stop working until it is updated. If you installed LC Player from the Microsoft Store, Microsoft delivers the app and its updates, and Microsoft's own privacy statement applies to your use of the Store. The app does not receive your Microsoft account details.

Who sees this data and how long it is kept

Your academy sees your devices, your progress, your recent viewing sessions, and your record of violations if you have one. LeadCourse staff see the same information, read-only, to operate and support the service. Protection records and crash reports are deleted after 90 days. A record of violations counted against your account is kept, because it is the basis of any decision about your account and you must be able to ask for it to be reviewed. Account and progress data are kept for as long as your account exists with your academy.

Questions about your data

Contact the academy you enrolled with first, as described in section 9. You can also reach us at support@leadcourse.net.

We may update this Privacy Policy from time to time to keep pace with changes in LeadCourse services or legal requirements. When we make material changes, we will notify users in an appropriate manner.